The Taizhou Medical High-Tech Zone, Taizhou, East China's Jiangsu province, has leveraged the Yangtze River Delta "One-Stop Service" remote virtual window to enhance cross-regional administrative services.
It has completed its second cross-province real estate mortgage release through the online platform, marking a new significant breakthrough in improving the services in a virtual format.
Previously, individuals had to travel to the property's location to complete real estate mortgage release procedures. For example, a client who had mortgaged their property in Hangzhou's Xiaoshan district to the Agricultural Bank of China's Taizhou Medicial High-Tech Zone Branch would have faced an eight-hour round trip. However, with the new virtual window, processes are streamlined and can be completed remotely.
The virtual window operates by enabling real-time video connections between local and external property registration centers. This allows for efficient material verification and information confirmation, with original documents sent via courier to complete the process seamlessly.
Li Min, an official from the data bureau of the zone, highlighted that the new government plus finance collaborative service mechanism has reduced the time and cost for businesses. By integrating government services into financial service frontlines, the initiative has not only improved administrative efficiency but also enhanced the financial service experience, Li added.
Currently, the virtual window service covers over 30 high-frequency government matters across various departments of all the cities in provinces of Jiangsu, Zhejiang and Anhui as well as Shanghai, meeting the cross-regional needs of businesses in an all-around way.